How to Make Mumbai Airports Nicer?

Here's my free advice to the Chhatrapati Shivaji Airport officials to whom it may concern:

1. Please put the baggage carrying carts in a vending machine where people pay money to get a cart. Have those vending machines on every block of the airport.



2. Either merge the two airports or don't give passengers flights that arrive at one and depart at the other within 5 hours or less.



3. Fire those employees who have invented the modern panchaayat at the airport to chat for hours at like 2 AM in the morning when passengers are frantically asking around for crucial information affecting their flight schedules.



4. Educate the information booth employees to know what the flight schedules are, even better is to fire them and put self help LCD screens instead of those time wasters who are good for nothing and will wave their hand in some random direction saying "I don't know" when passengers ask them for small information such as where is the counter for a certain airline.



5. There's construction all over the place, which I'm really happy about because things can only get better from here. High hopes? I dunno. Any how, while you're at it, put some of those LCD screens at every gate so that passengers know where their next flight departs from.



6. A piece of 2x2 sq ft paper stuck on a counter by scotch-tape/cello-tape with airlines name hand written on there does not count as an airline counter. Please, spend some money to get the airlines' names up so that people who walk from 15-20 ft away can see the counter they're looking for. Sheesh!



7. Either merge Jet airways and Air India or merge their flights going from Mumbai to Ahmedabad. What's with the ridiculous flight schedule that says all the Jet airways and all the Air India flights between these two cities would depart from the domestic airport except for the very first flight of the day by Air India - the one in early morning departs from International airport. I do understand that Air India guys are trying to be more considerate to the passengers by having them not change the airports but those id10ts at the door send everyone to domestic airport without looking at the airlines they've tickets for. And if you don't plan to do anything about this, at least put up those LCD screens I mentioned that say what airport and terminal the flights depart from. God!



8. Please please please start fining heavily to the passengers that remove any baggage that does not belong to them from the baggage claim area and put it aside in a corner. If you didn't realize, this wastes very valuable time of the affected passengers and thus in turn making them miss their next flight.



9. What's with the labelling and stamping of each security scanned baggage? I mean come on, where did you get that from? Sounds very lame practice and to be honest, no one even checks that except for the guys who put it on. FYI, this is a big time waster.



10. Control your hyper employees who start acting like high-class coolies for the passengers who just got off their flights. Some passengers prefer to spend a little extra money to buy their spinner baggage and don't really need your help to push their baggage; you guys are not realizing how miserable you're making the already tired and thoroughly annoyed passengers for some lousy amount of money. Did I already say this? Yeah, putting the carts in vending machine will solve this as the airport will make the much needed money and the passengers won't have to deal with the stalker airport coolies.

Thanks for reading. Hope this list would help make better plans for your future projects. Hopefully, I will be able to break my promise to avoid these airports at any cost in future.